Thank you for choosing The Ridge at Shawnee, where we are pleased to offer an array of lifestyle options and personalized care services designed to help you maintain health and independence, while providing housing and care options that anticipate and respond to your changing needs.

Life Enrichment Opportunities
We offer a wide variety of social, recreational and spiritual activities and events. A monthly calendar of events and activities is provided.

Mail & Newspapers
All incoming mail and packages are delivered on a daily basis, unopened, to the residents’ and patients’ suites except on Sundays and holidays.

Outgoing mail items may be left at the Guest Services desk for pickup by the postal office representative.

Daily newspapers are delivered to those who request this service. These newspapers must be purchased from the publishers, and residents are billed directly by the publisher.

Guest Connect (Internet & E-mail Services)
Our patients and residents love to hear from their family and friends. Internet and e-mail access are available. Guest Connect is a resident/patient-assisted Web based e-mail service available for those who may need assistance. For additional information, please inquire with a care team member.

Care Conferences
Care Conferences are an integral part of personalized quality care.
Our team of professionals will meet with the resident, patient and/or
the family representative to discuss the plan of care.

Resident Council
The Resident Council serves as an avenue for residents to share their compliments and concerns regarding all facets of the care community
with the administration.

Visitors
Visitors are an important aspect of our residents’ and patients’ lives. Families and guests are welcome to visit at anytime, providing it does not inconvenience or interfere with the medical care. Those wishing to leave must be signed out by a care team member and reported in upon return.

Financial Concerns
For inquiries related to billing and insurance, please consult with our business office staff Monday through Friday.